Users, queue duration and opinion on office opening hours

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Users, queue duration and opinion on office opening hours

Change data selection: Territory [1 / 36] Type of data [3 / 12] Measure [1 / 1] Type of service [1 / 6] Time spent in queue [1 / 5] Opinion on opening time [1 / 2] Preference on opening time [1 / 5] Gender [3 / 3] Age class [10 / 10] Year [19]

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Data extracted on 24 May 2013 05:22 UTC (GMT) from I.Stat

Territory		Italy
Type of data
Measure		per 100 people with the same characteristics
Type of service		total of services used
Time spent in queue		total
Opinion on opening time		total
Preference on opening time		total
Year		1993	1994	1995	1996	1997	1998	1999	2000	2001	2002	2003	2005	2006	2007	2008	2009	2010	2011	2012
Year
Gender	Age class
males	18-19	56.1	53.0	57.3	54.5	57.1	48.2	41.3	41.8	37.2	39.4	45.4	36.4	30.1	25.4	33.8	29.9	27.6	27.5	24.3
	20-24	53.6	55.0	55.3	55.8	56.8	49.4	40.3	42.5	38.5	39.5	40.2	38.2	38.3	31.8	35.8	35.0	34.1	32.7	31.7
	25-34	66.4	65.2	66.5	63.8	64.7	57.8	47.2	48.9	48.3	49.7	48.2	48.0	48.0	46.2	44.7	47.6	47.8	43.7	43.1
	35-44	71.3	71.3	70.9	69.9	70.3	62.6	52.5	52.4	52.6	56.8	53.2	55.4	54.3	50.2	52.6	52.8	53.1	49.5	50.5
	45-54	70.2	68.0	69.1	67.3	69.0	59.7	51.1	53.5	53.2	56.3	54.8	54.3	53.4	51.9	52.7	54.4	50.5	50.8	49.5
	55-59	65.9	64.8	66.3	65.5	66.3	57.9	47.9	47.2	49.2	53.5	51.8	49.1	51.4	49.0	51.1	52.1	49.4	46.5	49.2
	60-64	69.8	61.7	64.0	66.2	61.0	54.3	45.3	48.7	47.1	49.5	49.3	46.7	46.7	44.8	47.7	51.3	50.7	45.9	48.4
	65-74	60.8	54.6	59.1	56.0	54.3	45.5	35.6	38.0	38.8	43.7	43.1	43.5	43.0	42.5	40.9	44.9	43.7	41.8	43.1
	75 and over	42.1	36.1	35.3	35.1	36.4	30.5	23.5	23.9	25.8	28.5	31.6	31.6	29.9	26.2	28.7	30.5	28.1	29.7	30.8
	total	64.5	62.1	63.5	62.1	62.4	54.6	45.1	46.5	46.2	49.2	48.2	47.7	47.1	44.5	45.7	47.4	46.0	43.8	44.3
females	18-19	56.2	55.6	58.0	55.6	64.1	52.1	41.8	42.5	38.8	43.5	38.2	35.1	29.0	28.1	28.3	31.2	28.8	24.6	27.6
	20-24	59.5	57.4	60.7	62.3	60.0	54.0	45.8	45.2	45.3	45.3	46.2	43.4	40.1	39.2	40.7	40.5	37.6	38.4	36.8
	25-34	67.1	66.1	66.7	68.7	67.2	59.7	50.7	52.6	53.8	56.5	54.4	54.5	54.7	53.4	55.4	56.5	53.3	52.5	51.1
	35-44	69.0	67.5	67.3	67.3	68.1	59.3	51.4	53.4	55.4	58.1	58.2	56.4	57.3	55.3	56.1	57.4	56.9	56.3	55.4
	45-54	61.8	59.6	60.7	60.6	60.6	47.8	41.3	43.1	49.4	49.6	54.2	51.8	51.5	47.9	53.2	53.4	53.5	50.8	51.3
	55-59	57.4	49.7	52.0	49.9	49.7	42.8	34.4	36.3	40.6	42.3	46.2	42.3	42.4	42.9	44.0	46.6	45.0	43.2	43.6
	60-64	50.5	44.6	44.4	42.8	46.0	38.2	29.0	31.5	36.2	37.6	39.1	42.1	38.8	38.6	38.5	42.5	40.9	41.7	39.8
	65-74	43.6	35.4	36.9	38.0	35.4	29.2	24.1	25.1	28.3	31.2	31.9	32.7	31.1	30.9	30.5	35.4	34.0	34.1	33.9
	75 and over	25.3	19.3	18.8	19.6	18.0	16.6	13.1	15.1	16.8	18.3	18.8	20.3	18.9	17.8	19.1	20.8	18.8	19.9	19.8
	total	56.8	53.3	54.0	54.3	53.8	45.8	38.4	40.0	42.7	44.4	45.2	44.4	43.4	42.0	43.6	45.4	43.9	43.1	42.5
total	18-19	56.2	54.3	57.7	55.0	60.5	50.0	41.5	42.1	38.0	41.5	41.8	35.8	29.6	26.8	30.9	30.5	28.2	26.1	25.9
	20-24	56.5	56.2	58.0	59.1	58.4	51.7	42.9	43.8	41.9	42.4	43.2	40.8	39.2	35.5	38.2	37.7	35.9	35.4	34.2
	25-34	66.8	65.7	66.6	66.3	65.9	58.7	48.9	50.7	51.1	53.1	51.3	51.2	51.3	49.8	49.9	51.9	50.5	48.1	47.1
	35-44	70.1	69.4	69.1	68.6	69.2	61.0	52.0	52.9	54.0	57.5	55.7	55.9	55.8	52.7	54.4	55.2	55.1	52.9	52.9
	45-54	65.9	63.7	64.8	63.9	64.8	53.7	46.2	48.2	51.2	52.9	54.5	53.0	52.4	49.9	53.0	53.9	52.0	50.8	50.4
	55-59	61.4	57.0	59.0	57.6	57.7	50.0	40.9	41.6	44.9	47.7	48.9	45.7	46.7	45.8	47.5	49.3	47.2	44.9	46.3
	60-64	59.7	52.9	53.7	54.0	53.4	46.1	36.9	40.0	41.4	43.6	44.1	44.3	42.8	41.7	43.1	46.8	45.7	43.7	43.9
	65-74	51.3	43.6	46.7	45.9	43.7	36.4	29.2	30.8	33.1	36.9	37.0	37.5	36.5	36.2	35.3	39.8	38.4	37.7	38.3
	75 and over	31.3	25.7	24.9	25.4	24.8	21.7	16.9	18.4	20.1	22.1	23.6	24.6	23.0	21.0	22.7	24.4	22.5	23.7	24.0
	total	60.5	57.5	58.5	58.0	57.9	50.0	41.6	43.1	44.3	46.7	46.6	46.0	45.2	43.2	44.6	46.3	44.9	43.5	43.4

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